Shipping policy
Thank you for shopping with Whim & Worth. We work to process and deliver orders as efficiently as possible. Please review the information below before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully confirmed.
Business days are Monday through Friday, excluding public holidays.
During periods of high order volume, holidays, product launches, or other exceptional circumstances, processing may take slightly longer.
Estimated Delivery Times
For orders delivered within the United States, standard delivery typically takes approximately 7–15 business days after the order has been processed.
Estimated delivery times are provided as a general guideline and are not guaranteed. Actual delivery times may vary depending on the product, fulfillment location, destination, carrier, weather, customs processing, and other circumstances outside our control.
Fulfillment Locations
Whim & Worth works with third-party suppliers and fulfillment partners. Depending on the product and availability, orders may be fulfilled from different locations.
As a result, items in the same order may occasionally arrive in separate packages or at different times.
Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the destination, products ordered, shipping method, and any promotional offers available at the time of purchase.
Order Tracking
When tracking information is available, you will receive tracking details after your order has shipped.
Please allow some time for the carrier's tracking system to update after receiving your tracking information.
If your tracking information has not updated for an extended period, please contact us at support@whimandworth.com.
Delivery Delays
While we work with our fulfillment partners and shipping carriers to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our reasonable control.
These may include carrier delays, severe weather, customs processing, transportation disruptions, peak-season demand, or other unforeseen events.
If your order is significantly delayed, please contact us at support@whimandworth.com and we will assist you in reviewing the shipment status.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us at support@whimandworth.com as soon as possible.
We will do our best to update the address before the order is processed, but we cannot guarantee that changes can be made after an order has entered fulfillment or has been shipped.
Whim & Worth is not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer.
Lost or Missing Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors, or the carrier when appropriate.
If you still cannot locate your package, contact us at support@whimandworth.com and we will help review the situation.
International Shipping
Shipping availability and estimated delivery times for destinations outside the United States may vary by product and destination.
Any available shipping options and applicable charges will be displayed at checkout.
Contact Us
If you have any questions about shipping or your order, please contact us:
Whim & Worth
Operated by Moring Labs LLC
Email: support@whimandworth.com