Terms of service
OVERVIEW
This website is operated by Moring Labs LLC under the brand Whim & Worth. Throughout the site, the terms “we,” “us,” and “our” refer to Whim & Worth and Moring Labs LLC.
By visiting our website, purchasing a product from us, or otherwise using our services, you agree to be bound by these Terms of Service. Please read these Terms carefully before using our website.
If you do not agree with these Terms, please do not use our website or services.
1. ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using our website.
2. PRODUCTS AND SERVICES
We make reasonable efforts to display product descriptions, images, colors, features, specifications, and pricing as accurately as possible.
However, actual product appearance may vary slightly due to screen settings, manufacturing variations, product updates, or other reasonable differences.
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to modify or discontinue products or services at any time, subject to applicable law.
3. ORDERS
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing or inventory errors, payment issues, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been successfully processed, we will issue an appropriate refund to the original payment method.
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all purchases.
4. PRICING AND PAYMENT
Prices displayed on our website are shown in the applicable currency presented at checkout.
Prices, promotions, and product availability may change without prior notice.
Any applicable shipping charges, taxes, or other charges will be displayed during checkout when required.
Payment must be successfully authorized before an order can be processed.
5. SHIPPING AND DELIVERY
Orders are generally processed within 1–3 business days.
For deliveries within the United States, standard delivery typically takes approximately 7–15 business days after processing.
Whim & Worth works with third-party suppliers and fulfillment partners. Depending on the product and availability, orders may be fulfilled and shipped from different locations.
Estimated delivery times are not guaranteed and may be affected by carriers, fulfillment locations, customs processing, weather, transportation disruptions, peak-season demand, and other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
6. RETURNS AND REFUNDS
Eligible purchases may be returned in accordance with our Refund and Return Policy.
We offer a 30-day return period beginning on the date you receive your item, subject to the eligibility requirements and exclusions described in our Refund and Return Policy.
All returns must be authorized before merchandise is sent back.
Any business mailing address displayed on our website is for correspondence only and is not a return facility. Customers must contact us at support@whimandworth.com to obtain the appropriate return instructions and return address before returning merchandise.
7. THIRD-PARTY SERVICES AND FULFILLMENT
We may use third-party service providers, suppliers, payment processors, shipping carriers, technology providers, and fulfillment partners to operate our business and provide our services.
Certain aspects of an order may therefore be processed or fulfilled by third parties.
Your use of third-party services may also be subject to the applicable third party’s terms and policies.
We are not responsible for independent third-party websites or services that we do not own or control, except to the extent required by applicable law.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for examining or evaluating the content, accuracy, security, availability, or practices of third-party websites that we do not control.
Accessing third-party websites is at your own discretion and risk.
9. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website, including our branding, text, graphics, website design, and original materials, is owned by or licensed to Moring Labs LLC and is protected by applicable intellectual property laws.
You may use this website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, sell, exploit, or otherwise use our protected content without permission, except as permitted by law.
10. USER CONTENT AND FEEDBACK
If you submit reviews, comments, suggestions, ideas, photographs, or other content to us, you confirm that you have the right to provide that content.
You must not submit content that is unlawful, abusive, defamatory, fraudulent, malicious, or that infringes the rights of another person.
We may remove content from our website when reasonably necessary.
11. PROHIBITED USES
You may not use our website or services to:
• violate applicable laws or regulations;
• infringe intellectual property or other legal rights;
• submit false, fraudulent, or misleading information;
• transmit malicious code, malware, or other harmful material;
• attempt to gain unauthorized access to our systems or another user’s information;
• interfere with the security or normal operation of our website;
• scrape, harvest, or misuse personal information without authorization; or
• engage in fraudulent or abusive purchasing activity.
We reserve the right to restrict or terminate access to our services for violations of these Terms.
12. ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.
We reserve the right to correct errors, update information, or cancel affected orders when reasonably necessary.
If an order is canceled after payment because of an error, an appropriate refund will be issued.
13. DISCLAIMER OF WARRANTIES
We work to provide accurate information and reliable services, but we cannot guarantee that our website will always be uninterrupted, error-free, or available at all times.
To the extent permitted by applicable law, our website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Moring Labs LLC, Whim & Worth, and their service providers will not be liable for indirect, incidental, special, or consequential damages arising from use of our website or services.
Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.
15. PRIVACY
Your submission of personal information through our website is governed by our Privacy Policy.
Our website may use cookies and similar technologies as described in our Privacy Policy and applicable privacy settings.
16. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, services, legal requirements, or operating practices.
The current version will be posted on this website. Continued use of our website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
17. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
18. GOVERNING LAW
These Terms and any transactions through our website are governed by applicable laws and regulations, including applicable consumer protection laws.
Nothing in these Terms is intended to limit any mandatory rights available to consumers under applicable law.
19. CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Whim & Worth
Operated by Moring Labs LLC
Email: support@whimandworth.com